Door broken, window seal broken, garage rooler shutter jam, tap leaking, toilet not flushing, door locks replacement, door handle broken, so on.just they change the item, every month keep coming.i remember we lived in rental unit for four yrs we broke nothing n only couple of plumbing request we did. So i am thinking they just doing negligence n not living as their own home. I asked agent to remind them to use the items in house properly.if not improved, ask them to leave.