Well, what an interesting day...
Got home tonight to no internet. Nada. Nothing. Tried rebooting everything, and air-gapping everything (as ya do), but still, nada.
So, I ring Dodo.
Now, I've been with Dodo since the month they started in Melbourne, years ago. Service has been 'interesting' over the past few years.
The last few months have been really impressive, they keep ringing to offer me a 'bundle' with my home phone and internet. I KEEP telling them that I already HAVE the bundled home phone, and if their records show that I don't I'd be really obliged if they stopped CHARGING me for it.
Aaaaaaanyway...
Today, they tell me that I've been disconnected due to... (wait for it)... INTERNET ABUSE!
They advised me that I've been downloading SPAM.
I said, um, firstly, if you can tell me how NOT to download spam I'll be really grateful, and secondly, I suggest, if there's THAT much spam around, you get spam filters on the line. I did say that I could understand them being upset if I was UPLOADING spam, but not darned well DOWNLOADING it.
Anyway, that guy passed me on to another guy who knew about as much. Claimed (this time) that he didn't know anything about the spam, but it was because I was downloading movies. I said, um, noooo....
OK. Now, I'm cross. The NEXT guy said that he didn't know what they were talking about, it was all an error, and not my fault, but, he couldn't turn it on because there was no-one in customer service to help me.
Bloody hell.
So... Upshot of it is... I'm looking for a new ISP. Probably a new home phone provider, too.
Constraints are: ADSL, high download, fast speeds. Oh, and, cheap as possible.
I know, first thing someone's gonna say is "check whirlpool". Yeah, I did. I'm wondering whether anyone here has personal recommendations.
ta,
asy
Got home tonight to no internet. Nada. Nothing. Tried rebooting everything, and air-gapping everything (as ya do), but still, nada.
So, I ring Dodo.
Now, I've been with Dodo since the month they started in Melbourne, years ago. Service has been 'interesting' over the past few years.
The last few months have been really impressive, they keep ringing to offer me a 'bundle' with my home phone and internet. I KEEP telling them that I already HAVE the bundled home phone, and if their records show that I don't I'd be really obliged if they stopped CHARGING me for it.
Aaaaaaanyway...
Today, they tell me that I've been disconnected due to... (wait for it)... INTERNET ABUSE!
They advised me that I've been downloading SPAM.
I said, um, firstly, if you can tell me how NOT to download spam I'll be really grateful, and secondly, I suggest, if there's THAT much spam around, you get spam filters on the line. I did say that I could understand them being upset if I was UPLOADING spam, but not darned well DOWNLOADING it.
Anyway, that guy passed me on to another guy who knew about as much. Claimed (this time) that he didn't know anything about the spam, but it was because I was downloading movies. I said, um, noooo....
OK. Now, I'm cross. The NEXT guy said that he didn't know what they were talking about, it was all an error, and not my fault, but, he couldn't turn it on because there was no-one in customer service to help me.
Bloody hell.
So... Upshot of it is... I'm looking for a new ISP. Probably a new home phone provider, too.
Constraints are: ADSL, high download, fast speeds. Oh, and, cheap as possible.
I know, first thing someone's gonna say is "check whirlpool". Yeah, I did. I'm wondering whether anyone here has personal recommendations.
ta,
asy