Arrrrgh - although I have met some lovely ones in my time - sometimes I think some council staff are deliberately buggers because you have no choice but the deal with them - not like you can take your business elsewhere.
We sold a property that settled early last month. New owner got an overdue/reminder notice and rang council (as rates were paid on settlement) only to be told that it was legal fees due to an overdue debt.
What?! So my sol gets a letter from their sol and I ring council to find out what it is for and is it still owing (due to rates being paid on settlement).
Well - she can't talk to me because we no longer own the property ... can't talk to the new owners because it's not their debt ... all she can do is spout the privacy act over and over and over until I tell her to "sssssh" in exasperation and goes spare because I dared tell her to shush.
Eventually, after having the privacy act spouted at me at least four times she gives me a number to call and hangs up ... shessh ... couldn't she have done that in the first place. Ring the number, debt was paid at settlement. Sheesh, couldn't the council officer told me that over the phone? And sheesh, it was only an overdue notice so how dare she tell the buyers it was legal fees for a debt!
And, the reminder notice was sent out a week before settlement - so how come it was sent to the buyers (who hadn't "bought" at that stage)?
We sold a property that settled early last month. New owner got an overdue/reminder notice and rang council (as rates were paid on settlement) only to be told that it was legal fees due to an overdue debt.
What?! So my sol gets a letter from their sol and I ring council to find out what it is for and is it still owing (due to rates being paid on settlement).
Well - she can't talk to me because we no longer own the property ... can't talk to the new owners because it's not their debt ... all she can do is spout the privacy act over and over and over until I tell her to "sssssh" in exasperation and goes spare because I dared tell her to shush.
Eventually, after having the privacy act spouted at me at least four times she gives me a number to call and hangs up ... shessh ... couldn't she have done that in the first place. Ring the number, debt was paid at settlement. Sheesh, couldn't the council officer told me that over the phone? And sheesh, it was only an overdue notice so how dare she tell the buyers it was legal fees for a debt!
And, the reminder notice was sent out a week before settlement - so how come it was sent to the buyers (who hadn't "bought" at that stage)?